Data Protection

Privacy Policy pp88 — Your Information Is Safe With Us

Pp88 takes the privacy of every member seriously. This document transparently explains how we collect, use, store and protect your personal information each time you use the pp88 platform.

SSL 256-bit Data Encrypted No Data Selling
Last Updated: 1 January 2026

Pp88's Six Data Protection Principles

Privacy is not just a document — it is a core value in how we build and operate the pp88 platform every day.

Minimum Collection

Pp88 only collects data that is genuinely necessary to provide our services. We do not collect excessive information that has no direct relevance to platform operations or legal requirements.

End-to-End Encryption

All personal data and financial transactions are encrypted using SSL 256-bit protocol. Sensitive data such as bank account information is not stored directly on pp88 servers.

No Data Selling

Pp88 has never and will never sell member personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not our commodity.

Explicit Consent

We only process data for purposes you have agreed to at registration or as permitted by applicable law. There is no hidden or undisclosed processing.

Full Member Rights

Every pp88 member has the right to access, correct, download or request deletion of their personal data at any time. We facilitate this process through 24/7 customer support.

Continuous Monitoring

The pp88 Privacy Policy is reviewed periodically to ensure it stays aligned with developments in data protection law and the latest cybersecurity industry best practices.


1
Information We Collect

When you register and use the pp88 platform, we collect several categories of information to ensure our services run smoothly, securely, and in compliance with applicable legal requirements. The following are the data categories we collect:

Personal Identity Information

  • Full name as stated in official identification documents.
  • Identity card number (MyKad) or passport number for KYC verification purposes.
  • Date of birth to verify that you meet the minimum age requirement of 18 years.
  • A valid current residential address.

Contact Information

  • An active mobile number registered in your name.
  • A valid and accessible email address.

Financial Information

  • Bank name and bank account number for Withdrawal processing purposes.
  • E-wallet information (Touch 'n Go, Boost, GrabPay) related to your transactions.
  • Historical records of deposits and withdrawals on the pp88 platform.

Usage & Technical Data

  • IP address, device type, and web browser used.
  • Game history, betting records and activity on the platform.
  • Account Login and logout timestamps.
  • Cookie and session token data to ensure account security.
Please Note: pp88 does not store credit or debit card information directly. All payment transactions are processed through certified third-party payment gateways that comply with PCI DSS security standards.
2
How We Use Your Information

Every piece of data we collect has a clear purpose. pp88 uses your information responsibly and only for the following purposes:

Purpose of Use Data Types Used
Identity verification & KYC Name, MyKad, date of birth, address
Deposit & Withdrawal processing Bank account details, e-wallet information, transaction records
Account management & customer support Email, phone number, activity history
Platform security & fraud detection IP address, login, device data
Legal compliance & AML reporting All related data categories
Service improvement & internal analytics Anonymous usage data (anonymised)
Promotional communications (with consent) Email, phone number

We do not use your data for any purpose beyond those listed above without first obtaining your consent. If pp88 plans to use your data for a new purpose that differs from the original, we will notify you and seek your consent again where required.

3
Information Sharing With Third Parties

Pp88 does not share member personal information with external parties except in the limited situations stated below. Every instance of data sharing is carried out with full regard for your privacy.

Situations Where Data Sharing Occurs:

  • Payment Service Provider: Payment gateways and e-wallet operators receive only the information necessary to process your transaction. They are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
  • Governing Authority: When required by law, court order, or a legitimate request from authorities such as Bank Negara Malaysia or law enforcement agencies, pp88 will comply with such requests.
  • KYC Verification Provider: Trusted third-party identity verification service providers may process your identification documents for verification purposes. All such providers comply with international data protection standards.
  • Game Software Provider: Game providers partnering with pp88 receive only the data necessary to operate the games — they do not have access to complete financial or personal information.
Important: pp88 does not share your personal information with advertising companies, data brokers or any commercial entity not directly related to our platform operations. If you receive a communication claiming to be from pp88 and requesting your sensitive information, please report it to our support team immediately as it may be a fraud attempt.
4
Data Security

The security of your personal information is pp88's top priority. We continuously invest in the latest cybersecurity infrastructure to ensure your data is protected at all times.

256-bit SSL Encryption
All communications between your device and pp88 servers are encrypted using TLS/SSL 256-bit protocol — the same encryption standard used by major banks worldwide.
Two-Factor Authentication (2FA)
pp88 supports two-factor authentication for account login, adding an extra layer of security that prevents unauthorised access even if your password has been compromised.
24/7 Monitoring & Threat Detection
pp88's automated monitoring system operates around the clock to detect suspicious activity, intrusion attempts and anomalies in account usage patterns.
Strict Internal Access Controls
Access to member personal data within the pp88 organisation is granted only to staff who require it to perform their duties, with all access logged and audited regularly.
Backup & Disaster Recovery
Member data is stored in redundant data centres with regular backup procedures and a comprehensive disaster recovery plan to ensure service continuity.

While pp88 takes all reasonable precautions, no security system is entirely perfect. We encourage you to take responsibility for protecting your account by using a strong password and never sharing your login credentials with anyone.

5
Data Retention Period

Pp88 does not retain your personal data longer than necessary. The retention period depends on the type of data and the applicable legal or operational requirements:

Data Categories Retention Period
Active account information Throughout the active account period
Financial Transaction Records 7 years (legal requirement)
KYC Documents 5 years after account closure
Activity & security logs 2 years
Customer support communication data 3 years
Cookie & session data 90 days or until logout

Once the retention period ends, your data will be securely deleted or permanently anonymised so it can no longer be linked to your identity. Early deletion requests may be submitted to the pp88 customer support team, subject to legal compliance requirements that may prevent immediate deletion in certain cases.

6
Your Rights as a pp88 Member

As a pp88 member, you have certain rights regarding your personal data. pp88 is committed to facilitating the exercise of these rights promptly and without unnecessary hassle.

Right of Access

You have the right to request a copy of all personal data we hold in relation to your account.

Right to Rectification

You may request corrections to inaccurate or incomplete data in our records.

Right to Erasure

You may request the deletion of your personal data, subject to legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on the processing of your data in certain situations provided for by law.

To exercise any of the above rights, contact the pp88 customer support team via live chat or email at [email protected]. pp88 will process your request within 30 business days and confirm the action taken.

7
Cookies & Tracking Technologies

Pp88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and analyse how our platform is used. The following are the types of cookies we use:

  • Essential Cookies (Required): These cookies are required for core platform functions such as Login session authentication and security. Without them, the pp88 platform cannot operate properly. Essential cookies cannot be disabled.
  • Performance & Analytics Cookies: These cookies help us understand how members interact with the platform — which pages are visited most frequently, response times, and any technical errors that occur. This information is used to improve the overall user experience.
  • Functional Cookies: These cookies save your preferences such as your preferred language and display settings so you don't have to reconfigure them each time you use the platform.
  • Marketing Cookies (With Consent): Activated only if you have given your consent. These cookies help us display relevant promotional offers to you based on your platform usage activity.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality or performance of the pp88 platform.

8
Third-Party Links & Services

The pp88 platform is integrated with several third-party services required for daily operations. While we select our partners carefully, pp88 is not responsible for the privacy practices of those third parties.

Third-party service categories integrated with pp88 include:

  • Live Casino and Slots game providers that supply game content to our platform.
  • Payment gateway operators and e-wallets for secure financial transaction processing.
  • KYC verification and anti-money laundering (AML) service providers.
  • Cloud infrastructure and hosting service providers compliant with ISO 27001 standards.

Every third party working with pp88 is bound by data protection agreements requiring them to handle pp88 member information to the same strict privacy standards as pp88's own practices.

9
Child Protection

The pp88 platform is a service restricted to users aged 18 and above only. pp88 does not intentionally collect or process personal information of individuals under the age of 18.

Strict Age Policy: If pp88 discovers that personal data of a minor has been collected inadvertently, we will immediately take action to delete that data and close the account in question. If you are aware that a child has registered a pp88 account, please notify us immediately through our customer support channels.

Pp88 also supports online safety initiatives for children and encourages parents and guardians to monitor their children's online activity and use appropriate parental control software.

10
Changes to This Privacy Policy

Pp88 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, industry practice or improvements in how we handle personal data.

When significant changes are made to this Privacy Policy, pp88 will:

  • Updating the "Last Updated" date shown at the top of this page.
  • Displaying clear notices within the pp88 platform to inform members of the changes.
  • Sending email notifications to registered members for changes that materially affect their privacy rights.

Continued use of the pp88 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11
Contact Us About Privacy

If you have any questions, concerns or complaints regarding how pp88 handles your personal data, our team is ready to assist you through the following channels:

  • Live Chat 24/7: The fastest way to get an immediate response — available directly from the pp88 platform with an average response time of under 3 minutes.
  • Privacy Email: [email protected] — for written enquiries requiring more in-depth review, we will respond within 2 business days.
  • FAQ Page: Visit FAQ page us for answers to common questions about privacy and account security.
Response Time: pp88 is committed to responding to all privacy-related enquiries within 2 working days. For cases requiring further investigation, we will keep you updated on the progress regularly until the issue is fully resolved.

Pp88 takes every privacy complaint seriously. If you are not satisfied with our response, you have the right to refer your complaint to the relevant data protection authority in your jurisdiction.

Pp88 Privacy Policy FAQ

Answers to the most frequently asked questions from pp88 members regarding data protection and privacy.

Absolutely not. pp88 has never sold, rented or traded member personal information to any third party for commercial or marketing purposes. Your data is used solely for platform operations and legal compliance as stated in our Privacy Policy.

pp88 uses SSL 256-bit encryption for all financial transactions. Credit or debit card information is not stored on pp88 servers — all transactions are processed through payment gateways that comply with PCI DSS standards. For withdrawals, only the bank account information you registered during sign-up or KYC update is used.

Yes, you have the right to request data deletion. However, certain categories of data — particularly financial transaction records — must be retained by pp88 for a specified period to comply with anti-money laundering (AML) laws and financial reporting requirements. Data not subject to legal obligations will be deleted within 30 business days of the request being received.

Once your account is closed, pp88 will retain your data for the retention period specified in our Privacy Policy — generally between 2 to 7 years depending on the data type, in line with legal requirements. Once this period ends, your data will be securely deleted or permanently anonymised.

pp88 will send immediate notifications via email and SMS if there is a login attempt from an unrecognised device or location. Our monitoring system will also temporarily lock your account if it detects suspicious activity patterns. We encourage you to enable two-factor authentication (2FA) and regularly review your account login history in the platform's security settings.
SSL 256-bit Data Protected No Data Selling 24/7 Support

Your Privacy Is Protected — Ready to Join pp88?

Create your pp88 account with confidence — your personal data is protected to the highest security standards and we do not share your information without your consent.

Bahasa Melayu